Quality and Risk Management

Guaranteeing the Highest Quality Standards



Quality and Risk Management

Karina Rosenke
Head, Quality and Risk Management / Corporate Communication

Tel  +49 30 4593-1204
Fax +49 30 4593-1210

E-Mail: rosenke@dhzb.de

Since 2010 the German Heart Center Berlin has been a member of the national hospital online portal qualitätskliniken.de. Here, patients, their relatives and medical professionals can compare hospitals in the whole of Germany.

Quality Policies and Quality Aims

The importance of quality questions at the German Heart Center Berlin is well anchored in the Foundation’s statutes and in our mission statement. The treatment of patients is of the utmost importance. Every patient may expect comprehensive, considerate and professional care.

Our Unit for Quality and Risk Management is responsible for coordinating, organizing and executing all quality and risk management activities. The Unit follows the instructions issued by the team for organization and development in conjunction with the Executive Board. The Unit for Quality and Risk Management is directly responsible to the Business Director.
Quality Management representatives from all parts of the hospital help to disseminate quality issues among all employees and to ensure their participation. These representatives support the Unit for Quality and Risk Management in its work.

The quality report serves to inform patients and medical professionals of the German Heart Center Berlin’s services, treatment results and case numbers.

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Our certification by “KTQ” and as a “Chest Pain Unit” and the receipt of further awards attest to our high quality standards.

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