Hospital Administration

Organization Behind the Scenes

DHZB Service GmbH

Augustenburger Platz 1
D-13353 Berlin

Tel.: +49 (0)30 4593 1370
Fax: +49 (0)30 4593 1373


DHZB Dienstleistungs GmbH is a subsidiary of the German Heart Centre Berlin. With a team of around 370 qualified specialists, DHZB Dienstleistungs GmbH takes on a variety of tasks in technical, administrative and commercial areas.

We work "behind the scenes" to ensure that the medical and nursing staff can always provide their patients with the best possible treatment at the German Heart Institute Berlin - and that their stay is as pleasant as possible. In short, we at "DL" keep one of the largest heart centres in Germany running: 365 days a year, 24 hours a day. And yes - we are proud of that!

You can find interesting job advertisements in the DL-GmbH area here

Our services at a glance

Infrastructural Facility Management

The Infrastructure Management department is responsible for a wide range of services at the DHZB. These include:

  • cleaning, maintenance and punctual provision of patient beds
  • sound waste management based on prevention, separation, recycling and environmental protection
  • the reliable and smooth transport of patients within the hospital
  • The thorough and complete cleaning of all areas of the DHZB as well as the completely safe sterilisation of all reusable instruments and equipment in the operating theatre
  • The operation of the DHZB post office as well as transports and deliveries within and outside the DHZB
  • The reliable supply of all areas of the DHZB with perfectly fresh laundry - i.e. the organisation of the delivery of used laundry to the laundry companies as well as the receipt, inspection and distribution of cleaned laundry
  • The maintenance of the outdoor facilities around the DHZB building
  • And last but not least: We bring the patients of the DHZB their meals to their beds - on time, freshly prepared and always with a smile!

Technical facility management

The technical facility management team is responsible for organising, coordinating and commissioning or carrying out all repair and maintenance work in the fields of building, operating and building technology. Constant operational readiness is indispensable: Where necessary for patient care, repairs must be able to be carried out immediately and reliably around the clock.
In particular, the employees in this area are responsible for maintenance and servicing

  • all electrical cables and lamps at the DHZB
  • of the heaters
  • air conditioning systems, particularly in the operating theatre and intensive care unit
  • the air purification plants
  • the sanitary facilities.

Commercial Facility Management

The commercial facility management team at DHZB Dienstleistungs GmbH comprises numerous administrative areas:

  • The departments for quality assurance and quality and risk management regulate and monitor compliance with current medical regulations and guidelines, the processing of complaints and the organisation and monitoring of all certification processes
  • The IT department of the German Heart Centre takes care of around 3,000 terminal devices - and their smooth networking. Reliability and data protection are the team's top priority
  • The purchasing department coordinates and checks all DHZB purchases
  • The teams for ordering and patient registration ensure that the DHZB's patients are ordered and admitted to hospital in good time, well informed and quickly. And even when things get stressful: The colleagues in the patient admission department are regularly praised for their great friendliness
  • Every treatment includes good written documentation, information for doctors providing further treatment and secure archiving of patient files in accordance with data protection regulations. The teams of the medical writing service and the central archive play an important role here.
  • The Hotel Axel Springer right next to the DHZB offers high comfort at reasonable prices. It is run professionally and in a friendly manner by employees of Dienstleistungs GmbH.

Medical Technology

The German Heart Institute Berlin stands for heart medicine at the highest level. The use of state-of-the-art medical technology and the complete guarantee of safe functioning is the task of the medical technology team of Dienstleistungs GmbH.